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0845 094 5651

End of 2016

End of 2016

21 December 2016

Update for Christmas 2016 with details for cover over the Christmas period.

What a wonderful positive ending we have to 2016.

Ofsted came in to inspect Xcel and spent four days with us from Monday 12th December.

We had put ourselves forward for the pilot inspection, under the new inspection framework due to be introduced in 2017. We are proud of the achievements of the children and carers and agency as a whole over the last year and wanted this to be seen and recognised by our inspectorate and the local authorities we work with.

This was certainly evidenced in the work we are doing and gave us a “WOW” by the inspector on the second day.

The inspector said that we are an agency that has been on a remarkable journey, with ‘highly experienced confident, passionate tenacious management and staff team’, with ‘the warmth and care of children and peer support for carers by carers exceptional, leading to children being nurtured and transformed.’

She found us to be a very GOOD agency, with OUTSTANDING features, including ‘OUTSTANDING for the help and protection of children and the capacity to be outstanding overall. ‘

We will be receiving the report in the New Year and will of course share this with all those we work in partnership with.

We will be closing our offices from 5pm Friday 23rd December and reopen at 9am on Tuesday 3rd January. However, there will of course be an out of hours emergency back up for all our carers, children and those else who may need assistance cannot wait until the office reopens and you can call them on 07760 476172.

Wishing you all a very happy holiday season, where peace and tranquillity reigns!

From all at Xcel 2000


Contact Us

8 London Road, Sittingbourne, Kent, ME10 1NA

Kent Telephone: 01795 470222
Essex Telephone: 0845 094 5651

For General Enquiries Telephone:
0845 094 5651

For Out Of Hours Enquiries Telephone:
0776 0476172